I cannot / will not be a volunteer anymore. How do I cancel my ticket?

If you cannot be a volunteer, it is very important that you inform us early, so that other people can get your ticket as a volunteer. 

To do this:

1) Log-in with the same email address as with the ticket purchase at our Eventbrite account (www.eventbrite.de/login). After the registration, click on your name in the upper left corner of "Help" and then on "my tickets

 

2) Now you will see your tickets. Above left you can cancel the order. Click "Cancel order".

Now you will receive an email that your volunteer ticket has been cancelled.

 

A change of the info within the ticket is not possible. We ask you to cancel your ticket and sign up again.

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